C.W. Downer & Co. has implemented a business continuity plan ("BCP") in the event that a function deemed critical to our ongoing business operations fails. The plan will assist us to eliminate and minimize any business interruptions as a result of an unexpected disaster.
Our firm's policy is to respond to a Significant Business Disruption ("SBD") by safeguarding employees' lives and firm property, making a financial and operational assessment, quickly recovering and resuming operations, protecting all of the firm’s books and records, and allowing us to continue to advise our clients.
Any informational updates in the event of a disaster will be available to our clients and our employees via our web site (www.cwdowner.com).
C.W. Downer & Co. does not maintain any customer accounts or process any securities transactions for itself or its customers. If and when C.W. Downer & Co. changes its business operations and begins to open customer accounts, we will disclose in writing a summary of our BCP to customers at account opening. We will also post the summary on our web site and will mail it to customers upon request.
Our plan anticipates two kinds of SBDs, internal and external. Internal SBDs, such as a fire in our building, affect only our firm’s ability to communicate and do business. In the case of internal SBDs, we expect recovery, with any required alternative arrangements in place, as quickly as possible but in any event within a few hours. External SBDs, such as a terrorist attack, a city flood, or a wide-scale, regional disruption, prevent the operation of the securities markets or a number of firms, The timing of our recovery after an external SBD relies more heavily on other organizations and systems but in any event is expected to be less than a day.
In the event of an SBD, we will assess which means of communication are still available to us, and use the means closest in speed and form (written or oral) to the means that we currently use to communicate with our clients and employees.
Our firm maintains primary hard-copy books and records and electronic records. The firm backs up its electronic records daily. In the event of an internal or external SBD that causes the loss of our paper records, we will physically recover them from our back-up site or make other appropriate arrangements.
We do not use "cookies" to track how our visitors use the site. We do not automatically gather any personal information from you, such as your name, phone number, or e-mail address. This information is only obtained if you supply it voluntarily, usually through contacting us via e-mail, or registering to receive more information from C.W. Downer & Co.
C.W. Downer & Co. is the sole owner of the information collected on our site. Information submitted to us is only available to our employees managing this information for purposes of contacting you or sending you e-mails based on your request for information. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement.